# Mediation In the event of a dispute with Frak, the User can have recourse free of charge to the following consumer mediator for an amicable resolution:\ \ Centre de médiation de la consommation de conciliateurs de justice (CM2C)\ Postal address : 14 rue Saint Jean 75017 Paris\ Phone Number : + 33 6 09 20 48 86\ [https://www.cm2c.net](https://www.cm2c.net/)\ If you are a foreign consumer but located in the European Union, you can go to the European platform for the settlement of consumer law disputes accessible here. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://rules.frak.id/mediation.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.