> For the complete documentation index, see [llms.txt](https://rules.frak.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rules.frak.id/mediation.md).

# Mediation

In the event of a dispute with Frak, the User can have recourse free of charge to the following consumer mediator for an amicable resolution:\
\
Centre de médiation de la consommation de conciliateurs de justice (CM2C)\
Postal address : 14 rue Saint Jean 75017 Paris\
Phone Number : + 33 6 09 20 48 86\
[https://www.cm2c.net](https://www.cm2c.net/)\
If you are a foreign consumer but located in the European Union, you can go to the European platform for the settlement of consumer law disputes accessible here.