In the event of a dispute with Frak, the User can have recourse free of charge to the following consumer mediator for an amicable resolution: Centre de médiation de la consommation de conciliateurs de justice (CM2C) Postal address : 14 rue Saint Jean 75017 Paris Phone Number : + 33 6 09 20 48 86 If you are a foreign consumer but located in the European Union, you can go to the European platform for the settlement of consumer law disputes accessible here.

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