> For the complete documentation index, see [llms.txt](https://rules.frak.id/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rules.frak.id/support.md).

# Support

Frak makes the best efforts to maintain access to the Platform 24 hours a day, 7 days a week, except in case of scheduled maintenance or in case of force majeure.\
Support is available at this email address: <hello@frak.id>.\
The Service undertakes to respond as quickest as possible, depending on the number of requests in process.